Due to the complexity of utility billing tariffs and various regulated and deregulated utility companies, there are many opportunities for billing errors. According to National Utilities Refund, close to 80% of companies are overcharged on utility expenses through calculation errors and discrepancies billed by utility providers. Larger companies who operate in many utilities throughout the country, have more complex billing structures and their bills are more prone to errors.
We have the knowledge and expertise to identify these billing errors and obtain refunds or credits from utility providers on behalf of our clients. All bill audits are performed on a contingency fee basis as clients are only billed after dollars have been recovered. A typical audit will follow the process outlined below.
Submit a recent utility bill copy and sign an audit agreement.
We will download your historical billing data for analysis.
The bill audit is performed (avg. time is 6-8 weeks).
We will present to you a Findings Summary outlining the results of the audit.
You will agree to implement some, all, or none of our findings.
We will implement the findings and obtain refund and credits due.
Puleo Energy does not perform comprehensive utility bill audit services in house. Although we have the knowledge to perform such services and provide guidance, we believe our customers are better served through our strategic partnership with National Utilities Refund (NUR). NUR has been performing utility bill audit services for commercial and industrial customers since 2011 and has recovered millions of dollars in savings for its clients.